CUSTOMER SERVICE

Need technical advice or support?  We are here for you

Please get in touch if you need advice, any help or technical support.

We are happy to help you choose your pressure mat alert system or give advice on setup. Please contact the Mat On Guard team using the details below.

Support via WhatsApp

Click here if using your mobile

or

WhatsApp QR code

Scan this code with your mobile camera, to chat with us.

This is our primary support channel.

We will respond to all WhatsApp messages within 24 hours. We will also phone you back to provide telephone support, if required.

Email support

 

support@matonguard.co.uk

We will revert to all support mails within 24 hours

Telephone support

 

01732 44 22 93

Our phone line is happily open for a chat between 11am and 1pm daily (Mon – Fri).  If you need us outside of these hours, please WhatsApp or Email us, anytime.

Our business address

Mat on Guard Limited

71 – 75 Shelton Street

Covent Garden

London

WC2H 9JQ

United Kingdom

(For any product returns, please see our Returns & Exchanges page, including the return address to use.)

Website support form